How To's
8 min read

Is Your Business on a Blacklist Email List? Find Out Now

Discover if your emails are being blocked! Learn how to check if your business is on a blacklist email list.
Written by
Samruddhi
Published on
October 23, 2024

Email blacklisting is a serious issue that can cripple your business communication. Did you know that over 20% of legitimate business emails never reach the intended inbox because they’re flagged as spam?(Source: Return Path).

If your emails are ending up on a blacklist, it means fewer leads, missed opportunities, and a damaged brand reputation. Let’s explore how an email blacklist checker can fix this to keep your business running smoothly.

What is an Email Blacklist?

What is an Email Blacklist?
What is an Email Blacklist?

An email blacklist is a list of IP addresses or domains that are blocked from sending emails. This happens when your business sends too many spam emails or when users mark your messages as spam complaints.

Internet service providers (ISPs) use blacklists to protect their users from unwanted messages. If your business gets on a blacklist, your emails might not reach the recipient's inbox. It’s important to check and maintain a clean email list to avoid this.

"Are your emails ending up in the spam folder? Sign Up to know how Alore can help you!"


How to Check if Your Email Address or Domain is Blacklisted

How to Check if Your Email Address or Domain is Blacklisted
How to Check if Your Email Address or Domain is Blacklisted

1. Use Blacklist Lookup Tools

Blacklist lookup tools are online tools that help you see if your own email account or domain is listed on a blacklist. Websites like MXToolbox and Spamhaus offer free tools for checking email blacklists.

Why It’s Important:

Checking your blacklist status regularly is vital. If your emails end up in spam folders, it could mean fewer customers see your offers.

Blacklist checkers identifies IP addresses that are flagged for sending spam. These tools quickly scan multiple blacklists and tell you if your email domain is blocked anywhere.

How to Implement:

  • Visit a blacklist lookup tool (e.g., MXToolbox, DNSBL).
  • Enter your email address or domain.
  • Click on "Check." The tool will scan several databases.
  • Review the results. If your domain is listed, it will show you where and why. This makes it easy to find and fix the issue.

Use free email blacklist checker to regularly monitor your domain’s status across multiple blacklists.


2. Check with Internet Service Providers

Internet Service Providers (ISPs) play a major role in email deliverability. Sometimes, ISPs of email services like Gmail, Yahoo, or Outlook might block your emails if they think you’re sending spam.

Why It’s Important:

If an ISP is blocking your emails, it doesn’t just affect a few customers; it can impact your whole list of email users.

Checking with ISPs can help you understand why emails are not reaching inboxes. It’s like finding out which door is locked so you can find the key.

How to Implement:

  • Monitor your email campaigns closely. If you notice a sudden drop in email deliverability, it might be because of an ISP block.
  • Reach out to the ISP’s support team. Most ISPs provide tools and guides to check blacklist status.
  • Provide details like sender's IP address and email campaign information. This helps the ISP understand your case better.
  • Ask for advice on what to fix. If they block you for spam complaints or invalid addresses, they will tell you how to improve.

3. Check Email Delivery Reports

Email delivery reports show where your emails are going. They tell you if emails reached the recipient’s inbox or if they were blocked.

Why It’s Important:

These reports help you spot problems early. If you see many emails marked as "not delivered," it could mean your domain is on a blacklist.

By checking these spam reports often, you can act fast and fix any issues before they get worse. It helps maintain email deliverability and protects your sender reputation.

How to Implement:

  • Check Reports from Your Email Service Provider (ESP): Most email service providers like Mailchimp or SendGrid give detailed reports on each email campaign. They show if the email was opened, bounced, or marked as spam.
  • Look for Unusual Patterns: If there’s a sudden drop in email deliverability, it’s a red flag. This could mean that your IP address or domain has been blacklisted. Check if your emails are going to the spam folder or being rejected altogether.
  • Identify High Spam Complaints: Review any spam complaints that might have come in. Too many spam complaints can hurt your reputation and lead to blacklisting. Make sure to remove addresses that frequently mark your emails as spam.

4. Monitor Bounce Rates

Bounce rates show how many of your emails could not be delivered. There are two types of email bounces: soft bounces, which are temporary issues (such as a full inbox), and hard bounces, which are permanent problems (like an invalid email address).

Why It’s Important:

High bounce rates can lead to blacklisting. If your emails keep bouncing, email service providers might think you are sending spam.

Monitoring bounce rates can alert you to issues with your contact list, spam filters, or blacklist status.

Keeping your bounce rates low shows that your own email marketing campaigns are well-managed and that you care about clean, accurate data.

How to Implement:

  • Track Bounce Rates After Each Campaign: Look at the data after sending a campaign. If the bounce rate is high, you need to check why. Email addresses that keep bouncing could be invalid addresses, or the recipient's inbox could be full.
  • Remove Invalid Addresses Regularly: Regularly clean your contact list. Remove invalid addresses and non-responsive email addresses to reduce bounce rates. Using tools to check for bad addresses before you send emails can help keep your list healthy.
  • Check for IP Address Issues: If you notice that many emails are bouncing, it could be a sign of IP blacklists. Sometimes, IP addresses get flagged due to spam activities or too many complaints. Running regular checks on your IP address can prevent this.

5. Regularly Audit SPF/DKIM/DMARC Records

SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting & Conformance) are email security protocols.

They help ensure that your emails come from a trusted source. If your records are not set up correctly, your emails from email providers might be marked as spam or even blocked.

Why It’s Important:

These records confirm that the email is really from you and not from a spammer pretending to be you. When your SPF, DKIM, and DMARC records are set up correctly, it improves your sender reputation.

Internet service providers (ISPs) and email service providers (ESPs) are more likely to trust your emails. This reduces the chances of malicious content and your IP addresses getting blacklisted.

How to Implement:

  • Check Your Current Records: You can use free online tools to see if your SPF, DKIM, and DMARC are set up correctly. Some email service providers, like Mailchimp or SendGrid, also provide these checks.
  • Make Sure Your Records Match: Ensure the information in your SPF, DKIM, and DMARC records matches the domain you are sending from. Any mismatch can lead to emails being flagged as suspicious.
  • Set Up DMARC for Better Control: DMARC allows you to decide how emails failing SPF and DKIM checks should be treated. If you set a strict DMARC policy, you can stop spammers from sending fake emails using your domain.
  • Review and Update Regularly: Even if everything looks good now, issues can pop up later. Regularly auditing your records ensures your email campaigns continue to run smoothly.

6. Contact Blacklist Operators

Blacklist operators are organizations that keep lists of IP addresses and domains known to send spam. If your domain or IP address gets listed, it can stop your emails from being delivered.

Contacting these operators can help you understand why your ip or domain name was blacklisted and what you need to do to get it removed.

Why It’s Important:

Sometimes, even if you follow all the best practices, your domain might still get blacklisted. This can happen if your IP address is shared with others who send spam or if you accidentally send emails to spam trap addresses.

Reaching out to blacklist operators can help you avoid spam words, clear up misunderstandings and improve your sender’s reputation.

How to Implement:

  • Identify Which Blacklist You Are On: Use online blacklist checkers like MXToolbox or DNSBL to see if your IP address or domain is blacklisted. This helps you find out which blacklist operators you need to contact.
  • Contact the Blacklist Operator Directly: Each blacklist operator has different rules for removing IP addresses or domains. Most have a form on their website where you can request removal.
  • Be honest about why you think the listing was a mistake and provide evidence that you are not sending spam.
  • Fix the Problems They Point Out: If the blacklist operator tells you why your domain was blacklisted, fix those problems. It could be that too many emails bounced back, or you had too many spam complaints. Address these issues so it doesn’t happen again.

"Want a smarter way to manage email campaigns? Sign up for Alore and get access to automated blacklist monitoring."


5 Steps to Remove Your Business from an Email Blacklist

5 Steps to Remove Your Business from an Email Blacklist
5 Steps to Remove Your Business from an Email Blacklist

1. Identify the Blacklist

Find out which blacklist your business is on. There are many blacklists that monitor IP addresses and domains for sending spam emails.

Here’s How to Do It:

  • Use Online Blacklist Checking Tools: Websites like MXToolbox or DNSBL help you check if your IP address or domain is listed. Just enter your email address or IP address, and the tool will scan multiple blacklist databases.
  • Check Reports from Your Email Service Provider: Your email service provider can also tell you if your emails are being blocked. They often provide detailed reports showing why your emails didn’t reach the recipient’s inbox.

Knowing which blacklist you are on is the first step. It helps you understand the scale of the issue and who you need to contact for removal requests.


2. Check the Reason for Blacklisting

Understand why your business was blacklisted. This will help you fix the problem and prevent it from happening again.

Here’s How to Do It:

  • Look for Spam Complaints: High spam complaints are a common reason for blacklisting. If too many recipients mark your emails as spam, your domain could end up on a blacklist.
  • Check for Invalid Addresses: Sending emails to invalid addresses or non-responsive email addresses can raise red flags. It’s important to keep your contact list clean.
  • Investigate Email Bounce Reports: If your emails bounce back frequently, it can signal to blacklist operators that there is an issue. Too many bounces might mean you’re sending emails to old or inactive addresses.

By understanding the exact cause, you can take steps to solve it. It might be as simple as cleaning up your contact list or improving your email practices.


3. Fix the Underlying Issues

Once you know the problem, you need to solve it. Fixing the issue will improve your sender reputation and help get your business off the blacklist.

Here’s How to Do It:

  • Clean Your Contact List: Remove invalid addresses and spam trap addresses from your list. Make sure to send emails only to recipients who have given explicit permission to receive them.
  • Adjust Email Practices: Sending too many bulk emails can lead to blacklisting. Slow down your email campaigns if you notice high spam complaints or bounce rates. Focus on personalized, targeted messages.
  • Implement Strong SPF, DKIM, and DMARC Records: These protocols verify that your emails are coming from a trusted source. If your sender's IP address is blacklisted, proper settings can improve email deliverability and prevent future issues.

4. Submit a Removal Request

If your IP address or domain is blacklisted, you can ask the blacklist operator to remove it from ip blacklist. This is called a removal request.

Here’s How to Do It:

  • Identify Which Blacklist You’re On: Use online blacklist checking tools to find out where you are listed. Different blacklists have different rules.
  • Visit the Blacklist’s Website: Most blacklist websites have a form you can fill out to request removal. Make sure to explain why your business should be removed.
  • Fix Any Issues First: Before submitting the request, ensure you’ve solved the problem that caused the blacklisting. For example, if you had too many spam complaints, clean up your email list and improve your email practices.

5. Monitor Email Practices

Even after you get removed from a blacklist, it’s important to keep a close watch on your email practices. This free tool helps prevent getting blacklisted again.

Here’s How to Do It:

  • Regularly Check Email Deliverability Reports: Look at how many of your emails get delivered and how many bounce back. High bounce rates can lead to blacklisting.
  • Maintain a Clean Contact List: Make sure you’re only sending emails to people who have given explicit permission. Remove non-responsive email addresses and invalid addresses regularly.
  • Keep Track of Spam Complaints: If you see a lot of spam complaints, investigate why it’s happening. Sending spam emails can damage your sender reputation and make it harder for your emails to reach the recipient's inbox.
  • Use Proper Email Authentication: Ensure your SPF, DKIM, and DMARC records are set up correctly. These help prove that your emails are legitimate and not spam.

"Struggling to get off a blacklist? Say Goodbye to Email Blacklists with Alore. Sign up now and see the difference!"


How to Ensure High Email Deliverability with Alore

How to Ensure High Email Deliverability with Alore
How to Ensure High Email Deliverability with Alore

Alore is a comprehensive sales and marketing platform that helps businesses streamline lead generation, email campaigns, and customer engagement.

It offers tools for automated outreach, lead tracking, and personalized communication, ensuring high email deliverability and efficient sales processes.

With a focus on compliance and optimization, Alore supports companies in building meaningful connections with their audience.

  • Maintain a Strong Domain Reputation: Alore focuses on keeping domain reputation high by managing email volumes and maintaining accurate domain records.
  • Adaptive Sending Volumes: Their system dynamically adjusts sending volumes to avoid triggering spam filters.
  • Compliance with Best Practices: Proper authentication, list hygiene, and relevant content are crucial elements in their approach.
  • Integrated Feedback Loops: Continuous improvements based on real-time feedback ensure emails reach intended inboxes.
  • Personalization and Contextual Messaging: Customized emails increase engagement and build trust, increasing deliverability.

Common Reasons Your Business Email Might Get Blacklisted

Common Reasons Your Business Email Might Get Blacklisted
Common Reasons Your Business Email Might Get Blacklisted

1. Sending to Inactive or Invalid Addresses

Sending emails to addresses that are no longer active or valid can lead to problems. These addresses bounce back your emails, and this can make email service providers (ESPs) think you are sending spam.

How to Avoid It:

  • Clean Your Contact List Regularly: Make sure to remove non-responsive email addresses and invalid addresses. You can use email tools that check if the email addresses are real before you send your campaign.
  • Use Double Opt-In: This means when someone signs up to your email list, they confirm their subscription by clicking a link. This helps ensure the address is valid, and they really want to receive your emails.

By making sure your contact list has active, valid addresses, you can improve your email deliverability and stay off blacklists.


2. High Spam Complaints

If people mark your emails as spam too often, your IP address could get blacklisted. This can happen if you send too many spam words in marketing emails or send to people who did not give permission.

How to Avoid It:

  • Send Emails Only to People Who Opted In: Always make sure people have given explicit permission to receive your emails. Avoid buying email lists because they often include people who don’t want your messages.
  • Provide an Easy Way to Unsubscribe: Add a clear “unsubscribe” button in every email. If it’s easy to opt out, people are less likely to mark your email as spam.
  • Track Spam Complaints: Use email tools to monitor how many people are marking your emails as spam. If you see a high number of complaints, take action quickly by improving your content or cleaning your list.

High spam complaints hurt your email metrics and sender’s reputation. Keep your emails clean and relevant to avoid this issue.


3. Using Unauthenticated IP Addresses

When you send an email, it travels through an IP address. If email server with your IP is not properly set up or authenticated, ESPs may not trust it. This can cause your emails to go to the spam folder or get blocked.

How to Avoid It:

  • Set Up SPF, DKIM, and DMARC: These are security protocols that prove your emails are from you and not a spammer. They help improve your sender reputation and keep your emails from getting blacklisted.
  • Work with Reputable Email Service Providers: Good ESPs take care of these technical settings for you. They ensure your IP addresses are authenticated so your emails are less likely to be blocked.
  • Check Your Blacklist Status Regularly: You can use online blacklist checking tools to see if your sender's IP address is listed. If it is, find out why and take steps to fix the problem.

For example, if you notice that your emails are ending up in the recipient's inbox junk folder, it might be because your IP isn’t authenticated properly. Fixing this can improve email deliverability and prevent issues.


4. Poor List Hygiene

Poor list hygiene means sending emails to addresses that are inactive, invalid, or spam traps. This leads to high bounce rates and makes your sender’s reputation and spam sources look bad.

How to Avoid It:

  • Clean Your Contact List Regularly: Remove non-responsive email addresses and invalid addresses. Use tools that can identify inactive or fake emails. This helps improve email deliverability and reduces the chances of your sender’s IP address getting blacklisted.
  • Use Double Opt-In for New Sign-ups: This means that when someone subscribes, they get an email asking them to confirm. It ensures that the email is real, and the person really wants to receive your emails.

Imagine if you kept sending letters to old, empty houses. No one gets them, and it wastes your time. The same goes for sending emails to bad addresses.

Cleaning your contact list ensures that your emails reach real people who want to hear from you.


5. Frequent Bulk Emails

Sending too many emails at once can make email service providers (ESPs) think you're sending spam. They may block or blacklist your emails to protect other email recipients first.

How to Avoid It:

  • Space Out Your Email Campaigns: Don’t send all your marketing emails at the same time. Spread them out throughout the day. It lowers the chance of being flagged for sending spam emails.
  • Send Personalized Content: People are more likely to read your emails if they are interesting and relevant to them. Write personalized emails based on what the recipient likes or has shown interest in.
  • Monitor Your Sending Volume: Check how many emails you are sending in a single campaign. If you need to send many emails, consider using different IP addresses or sending in smaller batches to reduce the load on one sender’s IP address.

6. Outdated or Misconfigured DNS Records

DNS (Domain Name System) records help email servers check if your emails are legitimate. If your SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), or DMARC records are not set up properly, your emails might get blocked or blacklisted.

How to Avoid It:

  • Set Up SPF, DKIM, and DMARC Correctly: These are security settings that prove your emails come from a trusted source. Make sure these records are set up and configured correctly. If you're not sure how, your email service provider can help.
  • Regularly Audit Your DNS Settings: Sometimes, small changes can disrupt your DNS settings. Checking these regularly ensures they are always working correctly.
  • Work with a Reliable Email Service Provider: A good provider will ensure your sender’s IP address is authenticated properly and reduce the risk of your emails being blocked.

Making sure your DNS records are up to date helps improve your sender’s email reputation, and keeps your emails out of the junk folder.

"Improve Email Engagement with Alore’s Personalization Features. Sign up Now to experience personalized outreach with Alore!"


Conclusion

Avoiding an email blacklist is key to good email deliverability. Regularly clean your contact list, watch for spam complaints, report spam, and set up proper authentication. Follow these practices, and your emails will reach the recipient's inbox without any issues.

What is Alore?

Email Warmer

Generate real engagement to Warm Up Your Email Address without any human intervention

Drip Campaigner

Send emails that generate new business opprotunities for you

Collaborative Inbox

Improve team performance & customer experience - manage multiple email addresses from one place